FAQ - Frequently Asked Questions
FAQ - Frequently Asked Questions
Find answers to common questions about St.Region sustainable fashion jewelry.
1. What materials do you use?
All St.Region jewelry is crafted from recycled and upcycled materials, including pre-loved metals, reclaimed components, and secondary sourcing. We prioritize sustainability without compromising on style or quality.
2. Is your jewelry hypoallergenic?
Yes! All our pieces are designed to be hypoallergenic and suitable for sensitive skin. We use nickel-free materials and conduct rigorous quality testing.
3. How do you ensure sustainability?
Our circular manufacturing process ensures that materials are given new life through secondary recycling and upcycling. We minimize waste by using every component creatively and efficiently.
4. Do you offer international shipping?
Yes, we ship worldwide. Free shipping is available on orders over $50. International delivery typically takes 7-14 business days.
5. What is your return policy?
We offer a 30-day return policy for unworn items in their original packaging. Contact our customer service team to initiate a return.
6. How do I care for my jewelry?
Avoid contact with water, perfume, and lotions. Store in a dry place when not wearing. Clean gently with a soft cloth to maintain shine.
7. What sizes do your earrings come in?
Our earrings come in various sizes ranging from studs (8-12mm) to drop earrings (40-60mm). Each product page includes detailed size specifications.
8. Can I customize my order?
Currently we do not offer customization, but our diverse collections allow you to mix and match pieces to create your unique look. Contact us for special requests.
St.Region | Sustainable & Hypoallergenic Fashion Jewelry
Natural Artistry. Modern Luxury.